Terms of Service

1. Acceptance of These Terms

These Terms of Service govern your access to and use of the website located at https://www.dataitrade.buzz and the trade related services offered through it. The website and services are operated by HKHL TRADING LIMITED, a company that provides computer systems design and related services within the Professional, Scientific, and Technical Services sector.

By accessing or using the website, or by engaging our services, you confirm that you have read, understood and agreed to be bound by these Terms of Service and by our Privacy Policy. If you do not agree with any part of these terms, you must not use the website or our services.

These terms form a legally binding agreement between you and HKHL TRADING LIMITED. If you are using the website or services on behalf of an organization, you represent that you have the authority to bind that organization to these terms, and the word you in these terms refers to that organization.

We may update these terms from time to time as described in the changes section below. Your continued use of the website after changes take effect constitutes acceptance of the revised terms.

2. About Our Services

HKHL TRADING LIMITED provides computer integrated systems design and related services that support modern cross border trade. Our services cover the coordination of trade enquiries, order documentation, shipment tracking and settlement, and are delivered through a combination of technical systems and professional support.

The services we provide may include trade enquiry and quotation, order confirmation and documentation, shipment coordination and tracking, and settlement and after sales support. The exact scope of services for any engagement is defined in the written quotation and agreement we provide to you before work begins.

We may offer different service levels, including a Standard Trade Service, a Priority Trade Service and a Dedicated Trade Desk. Each service level has its own scope and fee structure, which we describe on our website and in our written quotations. We reserve the right to modify, add or discontinue any service level from time to time.

Information on this website is provided for general guidance only and does not constitute professional, legal, tax or financial advice. You should seek appropriate independent advice before making decisions based on the content of this website.

Because trade requirements vary widely from one business to another, we always confirm the precise scope of work in writing before any service is delivered. If your requirements change during an engagement, we will discuss the impact on scope, timeline and fees with you before we proceed.

3. Who May Use the Website

You may use the website only if you are at least 18 years old and are capable of entering into a legally binding contract. By using the website, you represent and warrant that you meet these requirements.

If you are using the website on behalf of a business or other organization, you represent that you are authorized to act on behalf of that entity and to bind it to these terms.

We may refuse access to the website or to our services to any person or entity at any time, in our reasonable discretion, without incurring liability to you.

4. Account and Contact Information

To request a quotation or to use certain parts of our services, you may need to provide contact information such as your name, organization, email address and telephone number. You agree to provide information that is accurate, current and complete, and to update that information promptly if it changes.

You are responsible for maintaining the confidentiality of any credentials or information you use to communicate with us, and for all activity that occurs under your name or organization. If you become aware of any unauthorized use of your information, you must notify us immediately.

We may contact you using the details you provide for purposes related to your enquiries, orders and the delivery of our services. We handle your contact information in accordance with our Privacy Policy.

5. Use of the Website

You may use the website only for lawful purposes and in accordance with these terms. You agree not to use the website in any way that could damage, disable, overburden or impair the website, or interfere with any other party use of the website.

You agree not to attempt to gain unauthorized access to any part of the website, the server on which it is stored, or any server, computer or database connected to the website. You must not attempt to circumvent, disable or otherwise interfere with any security features of the website.

We do not guarantee that the website will be available at all times or that it will be free from errors or interruptions. We may suspend, withdraw or restrict the availability of all or part of the website for operational, security or other reasons at any time.

You agree that all activity conducted through the website using your contact details or on behalf of your organization is your responsibility. You must take reasonable precautions to protect any devices you use to access the website, including keeping your software and security settings up to date.

6. Intellectual Property Rights

The website and all of its content, including text, graphics, logos, icons, designs, layout, code and software, are owned by HKHL TRADING LIMITED or its licensors and are protected by copyright, trademark and other intellectual property laws.

You may view, download and print pages from the website for your own personal or internal business use, provided that you do not modify the material and that you retain all copyright and proprietary notices. You may not reproduce, distribute, modify, create derivative works of, publicly display or otherwise use any content from the website for commercial purposes without our prior written consent.

The name HKHL TRADING LIMITED and any associated logos are our property. Other product and company names that appear on the website may be trademarks of their respective owners.

7. User Content and Submissions

If you submit information, enquiries, feedback, suggestions or other content to us through the website or by email, you grant us a non exclusive, worldwide, royalty free license to use, reproduce and process that content for the purpose of responding to you and providing our services.

You are solely responsible for the content you submit. You represent and warrant that your content is accurate, does not infringe the rights of any third party, and does not violate any applicable law or these terms.

We do not claim ownership of your content. However, any feedback or suggestions you provide about the website or our services may be used by us without obligation to compensate you.

8. Prohibited Conduct

In connection with your use of the website and our services, you agree not to engage in any of the following activities:

• Using the website for any unlawful, fraudulent or deceptive purpose.
• Uploading or transmitting any malicious code, virus, worm or other harmful material.
• Attempting to gain unauthorized access to our systems or the systems of our partners.
• Scraping, crawling or otherwise extracting data from the website without our prior written consent.
• Interfering with the proper functioning of the website or its security measures.
• Misrepresenting your identity or your authority to act on behalf of another person or organization.
• Providing false or misleading information in connection with an enquiry or order.
• Using the website to harass, threaten or harm any person.
• Using automated means to send unsolicited communications to us or to other users of the website.

We may investigate any suspected violation of this section and cooperate with law enforcement authorities where appropriate.

9. Fees and Payment Terms

The fees for our services are set out in the written quotation we provide to you before any work begins. Fees may be expressed as a fixed amount, as a percentage of transaction value, or as a combination of the two, depending on the service level and the nature of the engagement.

Unless otherwise stated in writing, all quotations are valid for the period specified in the quotation. We may revise a quotation if the scope, volume or requirements of your order change after the quotation is issued.

Payment terms, including due dates and accepted payment methods, will be specified in the written agreement for each engagement. We reserve the right to require payment in advance or to suspend services if payment is not received in accordance with the agreed terms.

All amounts are stated in the currency specified in the quotation. You are responsible for any taxes, duties or charges that apply to the services, except where the law requires us to collect them.

Where an invoice is not paid by the agreed due date, we may charge a reasonable late payment fee and may suspend work on any open orders until the outstanding balance is settled. We will notify you before taking any such action and will provide a reasonable opportunity for you to remedy the situation.

10. Order and Trade Process

Our standard workflow consists of four stages: trade enquiry and quotation, order confirmation and documentation, shipment coordination and tracking, and settlement and after sales. The precise steps and timelines for any engagement will be described in the written agreement.

An order becomes binding when we confirm it in writing. You are responsible for providing accurate and complete information about your product scope, destination, volume and any applicable regulatory requirements, because our ability to coordinate documentation and shipment depends on that information.

Shipment timelines provided by us are estimates based on information available at the time and are subject to factors outside our control, including customs clearance, carrier schedules and force majeure events. We will keep you informed of material changes as they arise.

We are not responsible for delays or losses caused by circumstances beyond our reasonable control, including but not limited to weather, port congestion, customs actions, labor disruptions or government measures.

11. Disclaimers and Limitation of Liability

The website and all content and services provided through it are made available on an as is and as available basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non infringement.

To the fullest extent permitted by law, HKHL TRADING LIMITED will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunity, arising out of or in connection with your use of the website or our services.

Our total aggregate liability to you for all claims arising out of or relating to these terms, whether in contract, tort or otherwise, will not exceed the greater of the fees you paid to us in the twelve months preceding the event giving rise to the claim, or one hundred United States dollars, to the extent permitted by law.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence or for fraud.

12. Indemnification

You agree to indemnify, defend and hold harmless HKHL TRADING LIMITED and its officers, directors, employees and agents from and against any claims, liabilities, damages, losses, costs and expenses, including reasonable legal fees, arising out of or related to your use of the website, your violation of these terms, or your violation of any third party rights.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses.

13. Termination

We may terminate or suspend your access to the website or to our services, in whole or in part, at any time and for any reason, including if we reasonably believe that you have violated these terms.

You may stop using the website and our services at any time. Termination of a service engagement is subject to the terms of the written agreement for that engagement, including any obligations that survive termination, such as payment obligations.

Upon termination, the provisions of these terms that by their nature should survive, including intellectual property, disclaimers, limitation of liability, indemnification and governing law, will continue to apply.

14. Governing Law and Dispute Resolution

These terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles.

Any dispute arising out of or in connection with these terms or your use of the website or services will, where possible, be resolved through good faith negotiation between the parties. If a dispute cannot be resolved through negotiation, the parties may seek resolution through the courts of the Hong Kong Special Administrative Region, subject to any mandatory provisions of applicable law.

If any provision of these terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Changes to These Terms

We may revise these Terms of Service from time to time to reflect changes in our services, our business practices or applicable law. When we make changes, we will update the last updated date at the top of this page.

Material changes will be highlighted more prominently where appropriate. Your continued use of the website or our services after any revised terms take effect constitutes your acceptance of the revised terms. If you do not agree with the revised terms, you must stop using the website and our services.

16. Contact Information

If you have any questions about these Terms of Service, please contact us using the details below.

We will make every reasonable effort to respond to your enquiry in a timely manner, normally within two business days. Inquiries received on weekends or public holidays are reviewed on the next business day.

If your question relates to an active trade or an order that is already in progress, please include the relevant order reference number in your message so that our team can locate the record quickly and give you an accurate update. Keeping the reference number handy also helps us avoid delays caused by manual searching across account records.

For urgent matters that concern a shipment already under way, you may contact our operations desk through the same address and mark the subject line with the word Urgent. Our team will prioritise such messages during business hours. We may also ask you to verify basic account details before we disclose any information, so that we can protect your data and comply with our privacy obligations under applicable law.

We keep records of every inquiry and the resolution we provide. These records help us improve our services, train our staff, and ensure that the same question does not need to be repeated on future occasions. If you are not satisfied with the outcome of your inquiry, you may escalate the matter to a senior member of our management team, and we will review the case thoroughly before giving you a final answer.